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CUSTOMER SUPPORT AND SALES REPRESENTATIVE - FRENCH AND ENGLISH

Ref. No.: BW_CSFR

Who are we?
Bulwork is the first IT and BPO recruitment agency in Bulgaria with more than 17 years of significant presence in the market. The company has established a reputation for delivering high-quality services to both candidates and clients. The company respects the candidates and always strives to find the most suitable and challenging job for them.

Who is our client?
An established company developing lottery scratch cards and slots games. They bring a fresh winning approach to the development and business operations in the gaming industry by focusing on innovation, customer engagement, and talent development.

Together, we are looking for:

CUSTOMER SUPPORT AND SALES REPRESENTATIVE - FRENCH AND ENGLISH

Responsibilities:
- Providing online troubleshooting by chat, phone calls & Emails.
- Resolving customer queries while keeping both the company and customer’s best interest in mind.
- Reporting to the relevant departments regarding site issues, inaccurate content, and troubleshooting.
- Reporting customer escalations in a timely manner

Requirements:
- French and English - excellent level of speaking and writing.
- Knowledge of Microsoft Office tools.
- Excellent interpersonal and communication skills.
- Willingness to work a flexible schedule including weekends and holidays.

Nice to have, but not mandatory:
- Previous experience in the Gaming industry or Forex.
- Experience in Sales.

The company will attract you with:
- Great flexibility on shifts.
- Great and supportive working environment.
- Highly competitive salary with unlimited bonuses and extra benefits.
- Long-term career opportunity and job security in a multinational company.
- Brand new offices with play and relaxation zones.

If you are interested in this opportunity, please send us your resume in English.

Confidentiality of all applications is assured. Only short­listed candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).

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CUSTOMER SUPPORT AND SALES REPRESENTATIVE - FRENCH AND ENGLISH

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